Perancangan Produk SmartLean Desk dengan Penerapan Metode Quality Function Deployment (QFD)

Abstract

Penelitian ini bertujuan untuk merancang produk meja belajar multifungsi SmartLean Desk dengan menggunakan metode Quality Function Deployment (QFD). Latar belakang penelitian ini didasari oleh keterbatasan ruang belajar, kurangnya aspek ergonomi, serta kondisi area kerja yang kurang rapi sehingga mempengaruhi kenyamanan dan produktivitas pengguna. Metode QFD digunakan sebagai pendekatan sistematis yang diawali dengan identifikasi kebutuhan konsumen melalui pengumpulan dan pengolahan data, kemudian disusun dalam hierarki kebutuhan serta ditentukan tingkat kepentingannya sebagai dasar pengembangan produk. Kebutuhan tersebut selanjutnya diterjemahkan ke dalam karakteristik teknis dan dianalisis hubungan antar karakteristik teknis maupun hubungan dengan kebutuhan konsumen melalui matriks terstruktur. Selain itu, dilakukan analisis tingkat kesulitan, derajat kepentingan, dan perkiraan biaya untuk menentukan prioritas. Beberapa karakteristik teknis yang tergolong cukup mudah, sulit, dan sangat sulit untuk direalisasikan. Golongan mudah pada berat produk dan volume produk saat dilipat. Golongan sulit pada intensitas penerangan, kapasitas arus stopkontak, kesulitan suhu operasional, dan waktu respon sensor. Golongan sangat sulit pada kesulitan daya kelistrikan. beberapa karakteristik memiliki derajat kepentingan yang tinggi, seperti berat produk yang menunjukkan pengaruh signifikan terhadap kenyamanan dan kebutuhan konsumen, serta dari sisi biaya, karakteristik dengan tingkat kesulitan rendah cenderung memiliki perkiraan biaya yang lebih efisien, seperti berat produk, maka layak untuk diprioritaskan dalam pengembangan produk.

This study aims to design a multifunctional study desk product called SmartLean Desk using the Quality Function Deployment (QFD) method. The background of this research is based on the limitations of study space, lack of ergonomic aspects, and untidy work areas, which affect user comfort and productivity. The QFD method is applied as a systematic approach, beginning with the identification of customer needs through data collection and processing, which are then structured into a hierarchy of needs and assigned levels of importance as the basis for product development. These needs are subsequently translated into technical characteristics, and the relationships among technical characteristics as well as between technical characteristics and customer needs are analyzed using a structured matrix. In addition, analyses of difficulty level, degree of importance, and cost estimation are conducted to determine priorities. Several technical characteristics are categorized as relatively easy, difficult, and very difficult to realize. The easy category includes product weight and product volume when folded. The difficult category includes lighting intensity, electrical outlet current capacity, operational temperature complexity, and sensor response time. The very difficult category involves electrical power requirements. Some characteristics have a high degree of importance, such as product weight, which shows a significant influence on user comfort and customer needs. In terms of cost, characteristics with lower levels of difficulty tend to have more efficient cost estimates, such as product weight, making them suitable to be prioritized in product development.