Analysis of the Influence of Competency Development and Job Placement on Employee Job Satisfaction at the Regional Office of the Directorate General of Customs and Excise of North Sumatera

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh pengembangan kompetensi dan penempatan kerja baik secara parsial maupun simultan terhadap kepuasan kerja pegawai pada Kantor Wilayah Direktorat Jenderal Bea dan Cukai Sumatera Utara. Metode penelitian yang digunakan adalah penelitian kuantitatif berjenis asosiatif dengan melibatkan seluruh populasi pegawai pelaksana di lingkungan Kanwil DJBC Sumatera Utara berjumlah 92 orang. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa pengembangan kompetensi dan penempatan kerja berpengaruh positif dan signifikan terhadap kepuasan kerja pegawai, baik secara parsial maupun simultan. Dengan kata lain, peningkatan pengembangan kompetensi berupa pendidikan dan pelatihan yang sesuai kebutuhan dan pengelolaan penempatan kerja berbasis prinsip the right man on the right place mampu meningkatkan kepuasan kerja pegawai. Oleh karena itu, disarankan agar instansi memperhatikan perencanaan dan evaluasi program pengembangan kompetensi serta penempatan kerja secara lebih strategis untuk mendukung kepuasan dan kinerja pegawai.

This study aims to analyze the influence of competency development and job placement, both partially and simultaneously, on employee job satisfaction at the Regional Office of the DGCE of North Sumatera. This research applies a quantitative associative approach with a total of 92 operational employees at the Regional Office as respondents. Data were collected using questionnaires and analyzed with multiple linear regression. The results show that competency development and job placement have a positive and significant effect on employee job satisfaction, both partially and simultaneously. In other words, improving competency development through appropriate training and education, as well as managing job placement based on the principle of the right man on the right place, can enhance employee job satisfaction. Therefore, it is recommended that the agency pay greater attention to the planning and evaluation of competency development programs and job placement strategies to support employee satisfaction and performance.