Analisis Model Pemrograman Stokastik Untuk Penjadwalan Call Center: (Analysis of Stochastic Programming Model for Call Center Scheduling). Talenta Conference Series: Science and Technology (ST), [S. l.], v. 2, n. 2, 2019. DOI: 10.32734/st.v2i2.474. Disponível em: https://talentaconfseries.usu.ac.id/index.php/st/article/view/474. Acesso em: 1 may. 2026.