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Integrasi Manajemen Rantai Pasok dan Total Kualitas Manajemen dalam Meningkatkan Kinerja Perusahaan

Integration of Supply Chain Management and Total Quality of Management in Improving Company Performance

Authors
  • Syarifah Akmal Program Studi Magister Teknik Industri dan Doktor Ilmu Teknik Industri, Universitas Sumatera Utara
Issue       Vol 2 No 4 (2019): Talenta Conference Series: Energy and Engineering (EE)
Section       Articles
Galley      
DOI: https://doi.org/10.32734/ee.v2i4.690
Keywords: Integritas rantai pasok kualitas manajemen kinerja perusahaan Supply chain integrity management quality company performance
Published 2019-12-18

Abstract

Penelitian ini bertujuan untuk mengetahui apakah dengan terintegrasinya manajemen rantai pasok dan total kualitas manajemen akan memberikan pengaruh yang signifikan terhadap kinerja perusahaan. Pendekatan manajamen rantai pasok dengan empat dimensi yaitu: Strategic supplier partnership, customer relationship, Quality Information sharing, dan level information sharing. Variabel kualitas manajemen diukur dari: Top Management, Customer focus, dan countinuous Improvement. Variabel keunggulan kompetitif terdiri dari dua dimensi yaitu: Asset Intangible dan Asset Tangibel. Sedangkan untuk variabel kinerja Perusahaan diukur dengan tiga indikator yaitu: Kinerja keuangan, kinerja operasional dan kinerja berbasis pasar. Pengumpulan data dilakukan dengan cara membagikan kuisioner. Metode Analisis yang digunakan dalam menguji hipotasis adalah Structural Equation Modelling (SEM) dengan menggunakan Practical Least Square (PLS). Hasil Penelitian ini mengatakan Integrasi manajemen rantai pasok dan Total kualitas manajemen memberikan pengaruh yang signifikan terhadap kinerja perusahaan.

 

This study aims to determine whether the integrated supply chain management and total quality management will have a significant influence on company performance. The supply chain management approach with four dimensions, namely: Strategic supplier partnership, customer relationship, Quality Information sharing, and level of information sharing. Management quality variables measured from: Top Management, Customer focus, and continuous improvement. The variable competitive advantage consists of two dimensions: Intangible Asset and Tangible Asset. As for the Company's performance variables measured by three indicators, namely: Financial performance, operational performance and market-based performance. Data collection is done by distributing questionnaires. The analysis method used in testing hypotasis is Structural Equation Modeling (SEM) using Practical Least Square (PLS). The results of this study say the integration of supply chain management and total quality management has a significant influence on company performance.